Monday, November 14, 2016

Connections for Good

Last week was the annual NetHope Summit.  It was also the US election.  I think that juxtaposition merits a closer look.  As humanitarians and conservationists we have learned to deal quickly and constructively with crises.  Here are three things we practice:

1) We go to where the crisis is.  When a disaster strikes, many of us are on planes heading to center of the storm within hours.  We carry equipment and know-how and are ready to help. Running for safety, shelter or solitude is not who we are.  We go to the fire.

2) We work together.  We know the strength of collaborating.  We do this with each other and especially with the the local people we serve.  We also work with a strong sensitivity to the local culture. Context matters to us.

3) We restore communications.  Connectivity is in our DNA.  People's need to communicate often rises above their need for food and shelter.  They need to know their loved ones are safe and to tell them they are safe.  They want to connect and help, and we help them do that.  We restore the voices of the broken and the lifelines of data.  We do not rest until citizens and responders alike are able to rejoin the conversation.

Imagine if we applied these principles at home, right now.  How might we behave differently?


"The postings on this site are my own and don't necessarily represent positions, strategies or opinions of any of the organizations with which I am associated."

Friday, November 4, 2016

On NetHope’s 15th Anniversary

As we gather for the 23rd NetHope Summit in Atlanta, I’d like to adjust back the clocks to October 2001 for just a moment, when we held our first summit in San Jose. Yes, it’s hard to believe, but we just passed our 15th anniversary!

A few weeks ago, the Basu’s invited the founding members, sponsors, fellows and guests to celebrate this 15th anniversary[1]. The group again gathered around Dipak and Radha’s table to share a meal and talk about our dreams. I was not able to make it this time, but sent my greetings in a video from Lisbon, where I am on sabbatical. I wish I had been there to raise a glass of Dipak’s wine in a toast to our successful venture in collaboration.

I’d like to reiterate the three things I shared. First, not being there is in itself a positive message. It means that the organization carries on, surviving its founders. I note that among the list of attendees at the dinner in 2001, most have moved on to other places. A few remained with NetHope or rejoined from other organizations, but most went on to other sectors.

In Jim Collins words, we have become clock builders rather than time-tellers; we have built an organization that makes it possible for others to interpret the times[2].

Second, breaking bread together around a kitchen table is intimate; it's personal. NetHope has been about relationships from the very beginning. Our fundamental value of trust depends on our friendships. While the setting of a small dinner is casual, collaboration is anything but casual; it runs deep. We believe in it. It is something we return to again and again.

I can picture our small group standing in Radha and Dipak’s kitchen last month 15 years ago. And an amazing thing is that our founding group of 7 NGOs will soon be 50.

Third, affirming our founding hypotheses. From the paper I presented at Cisco in 2001, the founding hypotheses continue to hold true:
  1. We had to be able to solve the “last mile” problems faster, cheaper, better if we did it together. 
  2. We would be a much stronger partner to the technology companies, on whom we depend, if we came as a group rather than the one-off, hat-in-hand organizations we had been.
NetHope is a collaboration that works, and it is clear that we are better together[3]

The potential of our collaboration was something Cisco saw from the start. We owe them a word of special thanks. Things tend not to hatch without some incubation. Cisco was our first incubator. Cisco, Microsoft and other partners been there since the early years helping all our members, and those we serve, through the NetHope relationship.

At an early Summit, I asked John Morgridge, then Cisco’s Chairman, who sat on a number of NGO boards, what frustrated him most about nonprofits? His answer: “That they don’t work together more, like you are doing at NetHope.” Working together and collaborating more is something we bring both to our nonprofit sector and our corporate partners. Let’s not forget that.

More importantly, we have become the example on how to collaborate in the nonprofit sector and with corporate partners. We have set the bar high. That’s something to be proud of. We now have a broader educational responsibility. The NetHope method of collaboration is something we can and should share.

In Conclusion, I’d like to share something I wrote when reflecting about NetHope a few years ago:

“This is how NetHope was born. There was an obvious and shared need, a scarcity of resources, and a desire to be part of a larger group that could gain some real momentum."[4]

We can celebrate this. We make connections for good. As I imagine turning the clocks forward in the spring, I look with even greater expectation to the next 15 years.
_____________________

[1] Our first Summit in October, 2001 was with founding members STC, WVI, CARE, MC, CRS, WI, CI; Cisco hosted us on their San Jose campus.

[2] Jim Collins, Building Companies to Last”, Inc. Special Issue—The State of Small Business, 1995, with the headline “Make The Company Itself the Ultimate Product—Be A Clock Builder, Not A Time Teller”, here: http://www.jimcollins.com/article_topics/articles/building-companies.html

[3] This is the title of my active book project, which you can read on-line, here: http://collaboration-book-project.blogspot.com/ . For some entertainment, listen to Jack Johnson’s “Better Together”, with lyrics, here: https://www.youtube.com/watch?v=RfoqELZWcp8

[4] “We Are Better Together”, chapter 5.1, http://collaboration-book-project.blogspot.pt/2011/11/chapter-one-origins.html

"The postings on this site are my own and don't necessarily represent positions, strategies or opinions of any of the organizations with which I am associated."